Ecommerce Growth,
Powered by Email.
Passionate about helping small and medium businesses grow
through smart, results-driven email strategies
Our mission
At Retention Lab, our mission is simple: we help businesses not just acquire customers, but retain, engage, and delight them over the lifetime of their journey. We believe growth isn’t about one-time wins — it’s about sustainable momentum and relationships that compound.
We treat every client as a partner, embedding ourselves into your growth engine. You won’t just get a service — you’ll get a strategic extension of your team.
We believe in:
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Data-led strategies built on deep customer insights
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Transparent, collaborative partnerships rooted in trust
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Continuous optimization over “set-and-forget” tactics
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Long-term thinking over quick fixes
At our core, we’re passionate about retention. Because the strongest brands aren’t just the ones who win new customers — they’re the ones that keep them.
Our services
Performance Reporting
Track open rates, clicks, revenue, and more. Get clear insights to boost your strategy and ROI.
Smart Segmentation
Send targeted emails based on behavior, purchases, and engagement. Better relevance = better results and higher lifetime value.
Email Automation Setup
Automate your customer journey with powerful flows, like welcome, cart recovery, and win-back.
Professional Email Design
We create responsive, on-brand emails that look great on any device and drive action—perfect for launches, promos, and nurturing.
A/B Testing & Optimization
We test subject lines, content, and timing to maximize performance and continuously improve results.
High-Converting Copy
Persuasive, on-brand email copy that gets opened, read, and clicked—whether for a launch, sale, or retention.