Stop chasing new customers.
Start keeping them!
Paid ads are getting more expensive. Competition is tougher. That’s why the fastest-growing ecommerce brands win through retention, not just acquisition
At Retention Lab, we build email systems that bring customers back again and again. 🔁
🎯 3 bullet benefits:
- Increase repeat purchases
- Grow email revenue share
- Reduce reliance on paid ads
How we work with ecommerce brands.
📊 Data-first Strategy
We analyse your customers, products, and buying behaviour before making any decisions.
🔁 Full-funnel Email
From welcome to win-back — every step is designed to sell.
⚙️ Continuous Optimisation
We test, improve, and iterate every month — no “set and forget.”
What We Do.
Performance Reporting
Track open rates, clicks, revenue, and more. Get clear insights to boost your strategy and ROI.
Smart Segmentation
Send targeted emails based on behavior, purchases, and engagement. Better relevance = better results and higher lifetime value.
Email Automation Setup
Automate your customer journey with powerful flows, like welcome, cart recovery, and win-back.
Professional Email Design
We create responsive, on-brand emails that look great on any device and drive action—perfect for launches, promos, and nurturing.
A/B Testing & Optimization
We test subject lines, content, and timing to maximize performance and continuously improve results.
High-Converting Copy
Persuasive, on-brand email copy that gets opened, read, and clicked—whether for a launch, sale, or retention.
Why ecommerce brands work with us.
🚀 We think like founders
We understand your promotions, launches, margins, and seasonality because we see your brand the same way you do.
💰 We treat email as revenue
Email is not just marketing. It is a core sales channel that works for your brand every single day.
🤝 We’re your growth partner
We work inside your brand, fully aligned with your goals, not as an external agency looking in from the outside.
What Our Clients Say
Real Results That Speak for Themselves
Across our clients, our email systems consistently deliver:
⚡ 21%+ conversion rates in core flows
📬 46% average open rate on campaigns
🔁 34% increase in repeat purchases
📧 Email contributing 27.6% of total store revenue
Read our blog!